Pawpaws Trending feature
Shops
Tail-wagging shops for every fun friend.
Clinics
Find Loving Clinics that treat pets like family.
Shelters
Where happy paws meet happy homes.
Spoiling Your Pet is a button click away
Spoiling Your Pet is a button click away
Paw-lickin' Good
Ordering Take out on a Friday night, order for your paw friend too!
Mittens for the Kittens
Browse a world of wonderful toys to play with your furry friend
Find your new furry friend
Start your search by browsing our collection list of cats, dogs, and other furry critters waiting for their forever home.
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Sign Up
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Connect With Shelters
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Adopt
Congrats! you can have a new family member.
Puppy is added here. Click here to view.
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App Screenshots
See a glimpse of the next big pet platform !
Frequently
Asked Questions
What is Pawpaws?
Pawpaws is an all-in-one pet playground, marketplace and adoption app for all your pet care needs in UAE. We are dedicated to fostering a vetted community for pet lovers.
How can I join the Pawpaws community?
Download our app, create an account, and connect with our paw fam community.
Which pets can I find on Pawpaws?
All pets! From cats and dogs to birds, rabbits, fish, hamsters, and more—Pawpaws is for every pet lover.
Where is Pawpaws available?
We're starting in Dubai and will expand soon across the UAE.
What is a pet profile?
A pet profile is like your pet's digital ID—it stores details like age, breed, vaccinations, and medical history.
Can I get reminders for my pet's needs?
Yes! You'll get reminders for vet visits, grooming, vaccination schedules, and even food restocking.
Can I track my pet's appointments?
Absolutely. You can book and track appointments right from the app—whether it's a vet, grooming, or pet sitter.
Does Pawpaws offer delivery?
Yes! Most products and services arrive on-demand within 1 hour, depending on the provider.
Do I need to create an account to use Pawpaws?
Yes, having an account unlocks features like pet profiles, order tracking, reminders, and adoption requests.
How do I contact Pawpaws if I need help?
You can reach us anytime through in-app support or email—we're always here for you.
Can I use Pawpaws outside of UAE?
Pawpaws is currently focused on UAE, but we are expanding our reach. Check our app or website for updates on availability and send us a message to vote for us to expand to your community next.
How do I place an order on Pawpaws?
Browse, add items to your cart, and check out—it's that simple.
Do you offer delivery services for products purchased on Pawpaws?
Yes, we offer delivery services for products purchased through our app, with options and times varying based on the product and location.
What if my order arrives damaged or incomplete?
No worries—you can raise a ticket to our support team through the app.
What is your return and refund policy?
We offer a return and refund policy for unsatisfactory products, with conditions and time limits varying by product type and service provider.
How can I track my order?
Track your order status directly through the Pawpaws app, with notifications updating you on the delivery progress.
Are there any additional fees for delivery?
Delivery fees are based on product size, weight, and location, and are indicated during checkout.
What should I do if I receive a damaged or incorrect product?
Check the HELP section for instructions on returning the item and processing a refund.
Does Pawpaws offer exchanges?
No, Pawpaws does not offer exchanges however we do offer returns. You can easily place a new order once your return is processed.
Can I cancel or modify my order after placing it?
Cancellation or modification of orders is possible under certain conditions. Check the HELP section for further instructions.
What payment methods are accepted on Pawpaws?
We accept various payment methods including credit/debit cards and online payment platforms.
How does the Pawpaws adoption process work?
Our app features detailed pet profiles and an easy swipe feature, once you think you have found your next pawpaw, you can communicate directly with the shelter through our direct messaging feature.
Does Pawpaws take any funds or money from shelters or rescuers?
No, Pawpaws does not take any money whatsoever from shelters or rescuers and the full fees are paid directly to them – we simply help you match.
Does Pawpaws sell pets or support breeders?
No. Pawpaws adheres to the 'Adopt, Don't Shop' philosophy, focusing exclusively on pet adoption and we do not support breeders or the sale of animals.
How does Pawpaws ensure the welfare of pets?
We collaborate with no-kill shelters, verified vets, and ethical providers, focusing on responsible pet ownership and offering resources for proper pet care.
Do you check if adopters are suitable?
Yes, we encourage pet owners and shelters to ask questions and ensure pets go to loving, responsible homes.
Can I return a pet after adoption?
Adoption is meant to be permanent, but if there's a serious issue, you can discuss with the original owner or shelter.
Are pets on Pawpaws vaccinated?
Details vary—owners or shelters usually provide vaccination info in the pet's profile.
Is my personal information safe with Pawpaws?
Yes, your privacy is our priority. We strictly follow local UAE laws and global GDPR rules.
Do you share my data with third parties?
No, we never sell or share your personal data without your permission.
Are my payments secure?
Absolutely—all transactions go through trusted, secure payment gateways.
Can I delete my account and data?
Yes, you can request account deletion anytime in the app settings.
How does Pawpaws prevent scams or fake listings?
We review all adoption listings and allow users to report anything suspicious.
What should I do if I suspect fraud on the platform?
Report it immediately through the app or our support team—we'll take action fast.
Do you collect my location?
Yes, but only with your permission. Location helps us offer faster delivery and show nearby services.